Shipping Information

SHIPPING RATES & DELIVERY TIMELINE ESTIMATES

We attempt to process and despatch all orders within 1 business day of order placement.

Shipping rates and delivery timeline estimates vary depending on your location and what you have purchased.  Please reference below as a guideline.

All parcels are sent via Toll Couriers and require a signature.

You will need to choose the Shipping rate that applies to your purchase

Orders Under $99.99

North Island  $10

South Island $12

1-3 Day Delivery

Orders over $99.99 (Excluding Tubes)

 Nationwide   FREE 1-3 Day Delivery

Towables / Tubes

 North Island  $24.99 1-3 Day Delivery

Towables / Tubes

 South Island  $39.99 1-3 Day Delivery

 

Orders placed that have a shipping address in a metro area should be received within 1-3 business days after your order is processed. For all other areas outside major city centres delivery may take 3-5 business days after your order is processed.

Our Express Shipping service is a signature-required service.* This means that the courier will not deliver where there is no one to sign. A calling card may or may not be left. We recommend using a business address if you will not be present at your home address during delivery hours. Once the parcel has been delivered to your shipping address, Jetpilot takes no responsibility for any damage or theft that may occur. 

Disclaimers: Although we use an express shipping service, delivery times are not guaranteed and we aren’t responsible for any delays in delivery once we have despatched your order. Note that some items or promotions may alter the cost of shipping. We accept responsibility for product up to the point of delivery of the product to the address specified in your order. We will not take any responsibility for the product after the product has been delivered to the address specified in your order. Product will usually be delivered during normal business hours. We recommend you specify an address where you can receive the order in person and it can be signed for.

 

CHRISTMAS SHIPPING CUT OFF DATES & DELIVERY TIMELINE ESTIMATES

North Island Main Centres Monday 18th December
North Island Rural Friday 15th December
South Island Main Centres Friday 15th December
South Island Rural Wednesday 13th December